Telehealth Process

Naina Chaudhary


Telehealth Process starts with meeting your doctor online

Telehealth is the quick and easy way to receive treatment and is changing the way we see doctors and receive healthcare. Why sit in the waiting room of an urgent care clinic or your doctor’s office when you can set up a video chat with online doctors from your home or work at a time that suits you? Let’s talk about the telehealth process and how it’s a quick and easy way to receive treatment via online doctor visit.

The Health Resources & Services Administration (HRSA) defines telehealth as “the use of electronic information and telecommunication technologies to support and promote long-distance clinical health care, patient and professional health-related education, public health, and health administration. Technologies include video conferencing, the internet,store-and-forward imaging, streaming media, and terrestrial and wireless communications.”

Telehealth process includes:

  • Speaking to a doctor about your symptoms or questions
  • Receiving a diagnosis
  • Talking to your online doctor about treatment options
  • Having prescriptions electronically sent to the pharmacy of your choice

When you sign up for a telehealth appointment, you will be asked a bunch of questions about your health history and current medical problem; then you will be connected with an appropriate online doctor for a telephone or video conferencing appointment. You can tell your online doctor about your symptoms, they will make a diagnosis, and they can electronically send any necessary prescriptions to your preferred pharmacy.

The benefits of seeing online doctors

There are many benefits to seeing online doctors versus going to see a doctor in person. Some benefits of seeing online doctors include:

  • 24/7 access to care
  • Appointments on your schedule
  • No need to leave your home when you don’t feel well
  • No need to sit in a waiting room with other sick people, potentially opening yourself up to another illness
  • Prescriptions are sent electronically to your pharmacy
  • Saves time
  • Often cheaper than an in-person appointment, especially if you don’t have insurance
  • Easier access to a doctor


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